Return Policy
All products sold at Online.Puppy.com.my will
have a 7 days return policy!
Returned
product must be in its original
condition and not abused. Buyer must
inform us at store@Puppy.com.my
within the 7 days period as of the
INVOICE DATE of the product before
returning the product.
Online.Puppy.com.my will confirm with the buyer
for the returning arrangement and buyer
must ship the product back to
Online.Puppy.com.my
Malaysia address at his/her own cost.
Buyer will take full responsibility of
the product damage/lost of the during
the return shipment back to
Online.Puppy.com.my, thus
is advice to use insured registered
shipping. Buyer must ship and return the
product to Online.Puppy.com.my within 7 days
after receiving the return confirmation.
Restocking Fees: Unless the product is
defective or the return is a direct
result of a Online.Puppy.com.my error, a
restocking fee of 15% + Shipping Cost
may be charged.
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